FAQs

Is it necessary to register to buy at jerseykitboutique.com?
Yes, registering is necessary on jerseykitboutique.com for account management and order tracking.

Is the payment process secure?
The payment process is secure with a 128-bit SSL gateway, ensuring confidentiality of your information.

How can you check the availability of a product?
Check the website for product availability; stock status is displayed on each product page.

Will the jersey be printed with Champions League font or league font?
If the customer selects the League patch by default the League font is printed;
If the customer selects the Champions League patch, the Champions League font will be printed by default;
If the customer selects both the League and Champions League patches or no patch is selected, we print the League font by default.

Can I get a refund at will?

After the jerseys with names and numbers are made by the warehouse, customers cannot cancel them at will. No refund is possible unless the jerseys received are of defective quality.

How are my purchased items shipped?
We offer Standard and Expedited delivery to send the packages, the shipment only takes 12 to 20 days. No matter where you are, we can ship to most countries in the world.

How can I know my suitable size?
You can find the size guide next to each product (Notes: This size chart is used for reference. The sizes of our products are manual measurements, there is a difference between 1-3 cm. It is recommended that you choose the sizes according to weights and heights. Choose one size up or one less depending on your situation.)

Method of selling soccer jerseys:
Kids’ jerseys are sold as sets with shirts and shorts, while adults’ are sold as individual pieces, with shorts and socks available separately.

Are the team logos embroidered or printed?
Logos on jerseys match the original: embroidered if the original is embroidered, printed if the original is printed.

Distribution and Delivery
The products you purchase on this website will be delivered according to the delivery address you specified on this website. You must clearly and accurately fill in your delivery address, contact person and contact information. You know and confirm that the products you purchase should only be accepted by the contact who entered to receive the products after identity verification. Because the contact changes, the loss caused by the person or related delivery information will be borne by you.

This website will not be responsible for delivery delays or non-delivery due to the following circumstances:

The customer provides incorrect information and an incomplete address;

The delivery of the goods is not signed or refused, resulting in the cost and related consequences of repeated distribution.

The user’s order quantity exceeds existing inventory and the time period required for scheduled inventory;

Force majeure, such as: natural disasters, inclement weather, traffic martial law and other government and judicial bodies, decisions or orders, accidents, amendments to laws and policies, etc.

I have a problem with the item in my order after receiving the package. How can I do?
Please contact us within 7 days from receiving the package, we will serve you the best solution on your situation. If the products have quality issues, please provide relevant photos with as much detail as possible. If it is a size issue, please provide a few photos measured with a tape measure.

I have placed an order and have not received a confirmation.
Once you have placed your order, we will send you its confirmation by email. If you don’t receive it, please check your spam folder, as sometimes you may receive it directly there. If you want, you can contact us by email ([email protected]).

You are very interested in our products and don’t know how to buy and pay.
Click on the following link: Payment Method.

Method of selling soccer jerseys:
Kids Soccer Jerseys: Sold as a set (shirt + shorts), when you want to buy socks, you need to add additional options (charged separately).

Adult Soccer Jerseys: Sold as one piece, without shorts or socks. When you want to buy shorts and socks, you need to add additional options (charged separately).

If you have any more queries or need further assistance, feel free to ask!

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